https://www.aniworld4u.com
About our privacy policy
Aniworld4u cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Aniworld4u. The starting date for the validity of these conditions is 24/05/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is transparent.
Web store software
TheShopBuilders (TSB)
Our webshop has been developed with software from TSB. Personal data that you make available to us for the benefit of our services will be shared with this party. TSB has access to your data to provide us (technical) support, they will never use your data for any other purpose. TSB is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption, a firewall and a strong password policy. Data is stored in the EU on ISO27001 certified servers. TSB uses cookies to collect technical information related to your use of the software, no personal data is collected and / or stored. TSB reserves the right to share collected data within its own group to further improve its services.
Email and mailing lists
TheShopBuilders (TSB)
We send our newsletters and transactional emails using our online shopping software “TheShopBuilders”.
All confirmation emails you receive from our website and web forms are sent through TSB's servers. TSB will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the "unsubscribe" link. If you click on this you will no longer receive an email from our website. This can seriously reduce the functionality of our website! Your personal data is sent, stored and unlocked securely by TSB. TSB uses cookies and other internet technologies that make it clear whether e-mails are opened and read. In addition, TSB processes information about you as a recipient and the subject line of emails for improving the quality of the service, this data is stored for 30 days. TSB reserves the right to use your data to further improve the service and to share information with third parties.
Hotmail
We use the services of Hotmail for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Hotmail does not have access to our mailbox and we treat all our e-mail traffic confidentially.
Payment processors
Mollie
We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than allowed by the legal terms.
Reviews
Feedback Company
We collect reviews through the Feedback Company platform. If you leave a review via Feedback Company, you are obliged to provide your name, place of residence and email address. Feedback Company shares this information with us, so that we can link the review to your order. Feedback Company also publishes your name and place of residence on its own website. In some cases, Feedback Company may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and email address and information related to your order with Feedback Company. They only use this information for the purpose of inviting you to leave a review. Feedback Company has taken appropriate technical and organizational measures to protect your personal data. Feedback Company
reserves the right to engage third parties for the provision of services, for which we have given permission to Feedback Company. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which Feedback Company engages third parties.
Shipping and logistics
PostNL
When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your details available to these parties.
Myparcel
When you place an order with us, it is our job to have your package delivered to you. We use the services of Myparcel to create the shipping labels. It is therefore necessary that we share your name, address and residence details with Myparcel. Myparcel uses this information only for the purpose of executing the agreement. In the event that Myparcel engages subcontractors, Myparcel will also make your data available to these parties.
Billing and accounting
MS Excel in-house
We use MS Excel under our own management for our records of our administration and accounting. We do not share your name, address and residence details and details regarding your order with third parties. This data is only used for administering sales invoices. Your personal data is sent and stored protected. We are obliged to observe secrecy and will treat your data confidentially. We do not use your personal data for purposes other than described above.
External sales channels
Marktplaats.nl
We sell (part of) our articles via the platform of Marktplaats.nl. If you place an order via this platform, Marktplaats.nl will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of the data processing
General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigations
In some cases, Aniworld4u can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a forget request we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are
use your personal data incorrectly.
Right of inspection
You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed at the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you remove the restriction.
Right to transferability
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this, be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right to object and other rights
In such cases, you have the right to object to the processing of your personal data by or on behalf of Aniworld4u. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is well-founded, we will provide you with copies and / or copies of data that we process or have processed and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to this data under applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.
Cookies from third parties
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data regarding you, we will inform you by e-mail.
Contact details
Aniworld4u
Pieter van Vollenhovenstraat 12
8019 ZH Zwolle
The Netherlands
T (061) 781-6102
• aniworld4u@hotmail.com
Contact person for privacy matters
laetitia willemsen
disclaimer: this form is directly translated from the dutch version in Google translate. any sentences that doesnt make sense might occur.